Get help with order status, confirmation, cancellation, delivery and tracking.
Questions about shipping timelines, tracking, delayed deliveries or delivery issues?
Need help with returns, replacements, damaged products or refund status?
Having trouble with payment, checkout or payment confirmation?
Have another question? Our support team is happy to help.
Tell us how we can help. Please provide your Order ID if your enquiry is related to an existing order.
Customer Support
support@shopkado.com
Order Support
orders@shopkado.com
Returns & Refunds
returns@shopkado.com
Business Enquiries
business@shopkado.com
Phone / WhatsApp
+91 9972880498
Support Hours
Mon - Sat, 10:00 AM - 6:00 PM IST
For faster assistance, please include your Order ID if your query is related to an existing order.
For product-related issues, you may also provide:
This will help our support team resolve your concern more efficiently.
Need help tracking your order or checking its current status? Keep your Order ID handy when contacting us.
Questions about shipping timelines, tracking information, delayed deliveries or delivery addresses? Our support team can assist.
Cancellation requests depend on the current processing and shipping status of your order. Contact us as soon as possible.
If you receive a damaged, defective or incorrect product, contact us with your Order ID and clear photographs of the product and packaging.
Need assistance with a return or refund?
Contact us for help with:
Interested in working with ShopKado?
For brand partnerships, seller/vendor enquiries, supplier partnerships, product sourcing, corporate enquiries, marketing collaborations or affiliate opportunities, please contact our business team.
business@shopkado.comYou can check your order status from your ShopKado account or use the tracking information provided after your order has been shipped.
Cancellation depends on the current processing or shipping status of your order. Contact our support team as soon as possible with your Order ID.
Please refer to our Return & Refund Policy for eligibility, timelines and the return process.
Refund timelines can vary depending on the payment method and your bank or payment provider. Our team will provide the applicable refund status and details.
Contact us as soon as possible with your Order ID and clear photographs of the product and packaging. Our team will review the issue and guide you through the next steps.
You can contact the ShopKado support team through the contact form, email or phone/WhatsApp using the contact details provided on this page.
Our support team is here to help you with your ShopKado experience.
Contact SupportJoy wrapped in every order!